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Shipping Information, Duties and VAT

 

DELIVERY TO UK

 

We offer free shipping on all orders over £10 in value for delivery to the UK. Orders under £10 will be charged £3 P&P. With bulky packages, or orders to the value of £75+, we use signed-for services (Royal Mail, DPD Local etc). Please note that it can take up to 10 working days to receive your order, especially during busy periods. If more than one order is placed by a customer in quick succession, we will usually try & consolidate these orders into one shipment.

 

 

DELIVERY TO USA, CANADA, AUSTRALIA & NEW ZEALAND

 

Pergamano are pleased to announce that we now ship internationally, to the USA, Germany and many other destinations!

 

Delivery to the USA, Canada, Australia and New Zealand can vary due to exchange rates at the moment of purchase. We're committed to capping international postage for your whole order to $12 for standard postage, and $22 for heavy items. 

 

If more than one order is placed by a customer in quick succession, we will usually try & consolidate these orders into one shipment.

 

Please note that unfortunately we cannot deliver to international PO Boxes.

 

DELIVERY TO GERMANY AND THE EU

 

Delivery to Germany and other EU destinations costs only £6 per order.

 

If more than one order is placed by a customer in quick succession, we will usually try & consolidate these orders into one shipment.

 

Please note that unfortunately we cannot deliver to international PO Boxes.

 

CUSTOMS DUTIES

 

If you live outside the EU, your order may be subject to import duties and taxes. These import duties are levied by customs at the point of entry to the destination country, and are out of the control of Pergamano. If your parcel is liable for import duties or other taxes, they must be paid before the parcel is released by customs for delivery. Please contact your local customs office to obtain more information about your country’s customs policies.

 

VAT ON UK AND EU ORDERS

 

20% VAT is due on all orders for delivery to the UK and EU.

 

VAT ON ORDERS TO THE CHANNEL ISLANDS, USA, CANADA, AUSTRALIA & NEW ZEALAND

 

Customers from the Channel Islands, USA, Canada, Australia & New Zealand do not pay UK VAT on purchases from Pergamano. For countries outside of the EU, our website automatically determines your location and displays prices excluding UK VAT. If we cannot determine your location for whatever reason, prices are displayed inclusive of UK VAT by default. At the checkout stage when you enter your address for delivery, all relevant sales taxes (if any) will be applied to your order. This will be clearly marked as taxes.

 

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