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Shipping Information, Duties and VAT

DELIVERY TO UK

 

We offer free shipping on all orders over £10 in value for delivery to the UK. Orders under £10 will be charged £3 P&P. With bulky packages, or orders to the value of £75+, we use signed-for services (Royal Mail, DPD Local etc). Please note that it can take up to 10 working days to receive your order, especially during busy periods. If more than one order is placed by a customer in quick succession, we will usually try & consolidate these orders into one shipment.

 

 

DELIVERY TO USA, CANADA, AUSTRALIA & NEW ZEALAND

 

Delivery to the USA, Canada, Australia and New Zealand. We're capping international postage for your whole order to £10 for standard postage, and £18 for heavy items. Pounds are converted to US Dollars at current exchange rate.

 

Please note that unfortunately we cannot deliver to international PO Boxes.

 

DELIVERY TO THE EU

 

Delivery to EU destinations. We're capping international postage for your whole order to £10 for standard postage, and £18 for heavy items. Pounds are converted to Euros at current exchange rate.

Please note that unfortunately we cannot deliver to international PO Boxes.

 

CUSTOMS DUTIES

 

If you live outside the UK, your order may be subject to import duties and taxes. These import duties are levied by customs at the point of entry to the destination country, and are out of the control of Pergamano International Ltd. If your parcel is liable for import duties or other taxes, they must be paid before the parcel is released by customs for delivery. Please contact your local customs office to obtain more information about your country’s customs policies.

 

VAT ON UK ORDERS

 

20% VAT is due on all orders for delivery to the UK.

 

VAT ON ORDERS TO THE CHANNEL ISLANDS, EUROPEAN UNION, USA, CANADA, AUSTRALIA & NEW ZEALAND

 

Customers from the Channel Islands, European Union, USA, Canada, Australia & New Zealand do not pay UK VAT on purchases from Pergamano.com For countries outside of the UK, our website automatically determines your location and displays prices excluding UK VAT. If we cannot determine your location for whatever reason, prices are displayed inclusive of UK VAT by default. At the checkout stage when you enter your address for delivery, all relevant sales taxes (if any) will be applied to your order. This will be clearly marked as taxes.

 

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